29 01, 2019

How Smart Hands Help Your Business

2020-12-07T21:43:18-06:00January 29th, 2019|Tags: , , , , , , , |

While many tasks can be handled remotely, there are times where you need on-site support. Maintaining enough technical resources with the rights skill sets at each location can be difficult or even impossible for many companies. That's where Smart Hands step in, helping your business thrive and grow without the stress of maintaining a large IT staff. Smart Hands are an integral part of any IT team, providing your helpdesk or IT department with boots on the ground that can function as an extension of your in-house team, filling critical gaps. Smart Hands allow your team to complete more complex tasks and to quickly handle issues on-site. Businesses that utilize Smart Hands can ensure less downtime, lower costs, and higher quality services! Don’t Let Your Business Suffer from Downtime In today’s modern world, businesses rely on technology and require a healthy and fully functioning network. When something goes wrong time is of the essence. That’s why our full-service field management department is always ready to answer your call. Our team works with you to quickly determine what your needs are, and then jumps into action to create a ticket and deploy a resource. Furthermore, our ticketing system can be fully customized for clients with a large number of requests. Our team creates custom client portals and trains your staff on how to use them so that you can quickly and easily put in a service request. Be Everywhere at Once Without Increasing Your Costs Now you don’t need to worry about hiring a large [...]

20 11, 2018

Investing in IT: How to Choose the Best Option

2020-12-07T21:43:37-06:00November 20th, 2018|Tags: , , , , , , , , |

One thing we see a lot at ImagIT is that many people don’t think about the true cost of a job well done. When we submit a proposal for IT services, it’s always based on our real experience of the work and resources required for a quality solution that meets your needs. But for people who aren’t working in IT day in and day out, it’s hard to know the true cost of dependable, skilled IT services. When someone tells you about cheap IT services, it can be tempting to assume the best about the integrity and experience you’ll get for your dollar. Unfortunately, this often results in higher overall costs when all factors come to light. Is it Apples to Apples? It’s important to understand what is and isn’t included in the proposals you receive. Begin by making a comparison chart of primary aspects such as price, delivery time frame, and services so you can truly compare apples to apples. Look for proposals that spell out exactly what you will receive, rather than ones that make broad or vague statements. Companies that are not detailed about what is included in the contract, such as hours of training, change orders, on-going costs, etc., will not deliver what you think they promised. Don’t Assume All IT Companies Are Equal Price quotes can vary for a multitude of reasons, and so can a company’s experience. When it comes to IT services, and especially large-scale projects, you want the most qualified company for the job. A lesser-experienced [...]

17 05, 2018

Six Important Benefits of Project Management

2020-12-07T21:42:51-06:00May 17th, 2018|Tags: , , , , |

If you want to ensure your project’s success, it is important to use dedicated project managers to oversee your project from conception to completion. Project management helps balance a project's timeline, budget, and scope as teams work to meet their objectives. Project managers oversee the individual tasks that move a project toward completion, so the ultimate success or failure depends in large part on the skill and competency of the project manager. Effective project management techniques can help your organization carry out large-scale projects on time, on budget, and with minimal disruption to the rest of the business. Here are some of the key benefits of project management: leadership and direction Project management provides the vision, control, purpose, and coaching that enables a team to do their best work. In addition, project managers seamlessly integrate resources across several departments, vendors, and other involved parties. With a project manager in place there is no confusion about who to turn to for direction. Project managers enforce process and keep everyone on the team in line because they are accountable for whether the project fails or succeeds. Organizations that use project management to monitor processes and schedules can more effectively complete their projects on time and on budget. Quality Control Projects are usually under enormous pressure to be completed according to a set plan. Without a dedicated project manager who has the support and ‘buy-in’ of executive management, tasks are underestimated, schedules tightened, and processes rushed. The result is a project that exceeds the timeline or budget, [...]