Delivering Multi-Site Network Engineering Solutions
What We Do
One of the hardest parts of supporting clients in today’s information age is providing consistent and high quality service and support to remote locations and workforces. For a small and local MSP like us, doing this well is next to impossible. ImagIT made the impossible, possible. ImagIT’s qualified IT engineers have been a real game changer for Switchfast. The ImagIT Team is professional, easy to work with, fast and responsive. We know that when we engage ImagIT, our clients will receive the same level of superior service as when they work with us directly. Stop screwing around and start working with the best. ImagIT won’t let you down.
One of the biggest difficulties we’ve experienced in the past when working with other IT companies was having the provider understanding our ever-changing network. In working with ImagIT Solutions we have found a team that can keep up with our escalation processes and give us a continuous internal resource reduction. Our favorite thing about working with ImagIT is the ever so friendly and helpful staff. The consolidated invoicing has also been a huge added value for Regus. We recommend ImagIT as an all-inclusive solution provider. They are truly solution specialists.
Some of the biggest challenges that I have faced when working with IT companies has been their lack of knowledge, expertise, and proactive communication. ImagIT is different from those companies because they are proactive in nature and have phenomenal technical expertise. This has enabled us to serve our clients that needed assistance with applications, systems, etc. that were beyond our ability or capacity. In addition to providing our clients with great service, the ImagIT team scores highly on personnel. Our favorite thing about working with ImagIT is the incredible people, they are always a joy to work with. ImagIT is a partner that you can trust with helping to build your business.
When we first started operations in the US we needed a trusted IT partner to help us with not only procuring all of our hardware, software, and services but also to guide us as to the right vendors for our company. We started working with ImagIT almost 5 years ago and they have helped us not only with our initial setup and ongoing maintenance but through our recent move as well. We look to ImagIT for day to day support as well as our projects and moves, you should too!
We are a hardware company, and a hardware company only – we do not provide any installation services or management of the devices thereafter. That being said, we receive occasional calls where customers would love to use our product, but don’t know how to handle a dependable installation, so they’d ask for our recommendation on a local installer. The problem here is that we don’t have a geographical database of installers, so it was often times tough to find one for each new inquiring customer. Now whenever I have someone that needs installation help I reach out to ImagIT and know that our customer will be in good hands. ImagIT is quick to respond and quickly developed a deep understanding of how our products work, so our clients get a well-designed and high-performing network. ImagIT has been a pleasure to work with so far and they always come through with quality service – I look forward to more projects with them.
Who We Work With
IT Experts in Every Major City
ImagIT Solutions specializes in providing comprehensive IT services for channel partners, managed service providers and enterprise businesses with multiple locations. Our expansive engineering team is carefully vetted and trained to meet your every IT need. Whether its proactive support, an emergency call, long-term projects, or project management, ImagIT will deliver a solution that is customized to best fit your organization.