The Fine Print: How Inexperienced IT Technicians Can Cost You
Lower costs don’t always equate to a good deal. When it comes to your IT needs, there are plenty of businesses out there who offer lower upfront prices to complete a variety of projects. “Spend less for the same great service,” is a phrase you’ve probably seen tossed around before. The question is, where are these savings coming from? Most often, these savings come in the form of less-knowledgeable IT technicians, who are less expensive to hire than their more skilled counterparts. This means the people working on your IT infrastructure may be learning by trial-and-error while on the job. As you might imagine, working with inexperienced IT technicians can often lead to bigger costs down the road – some of which could potentially dwarf the budgetary restraints which kept you from working with a more experienced person. Let’s take a look at where some of these unplanned costs can come from and how you can avoid falling victim to them. Obvious Errors The simplest way under-trained IT technicians can cost you is by making on-the-job errors. Now, if you are working with an official-looking IT provider, you’ll likely assume this isn’t something you have to worry about. Unfortunately, this simply isn’t the case. Technician vetting across the industry can vary wildly. Some companies, for example, will allow basically anyone to register as a technician through their online portals. There may be some vetting down the road, but obviously this the process your business deserves. If you do happen to get stuck with an unknowledgeable technician, you [...]
