3 10, 2019

Application Changes Drive Need for Network Upgrades

2019-12-05T18:15:57+00:00October 3rd, 2019|Tags: , , |

Application Changes Drive Need for Network Upgrades An influx of new applications slows down enterprise networks The signs sometimes are subtle but increasing. The time needed to complete a transaction takes a bit longer, the number of user complaints rises, and web site performance diminishes. The corporate network, which has hummed along without incident for years, suddenly needs a tune up. What is driving the change? The nature of business applications today is evolving. New solutions are being deployed on a continuous basis. In addition, they are built on different foundations than in the past. They are more network and less server centric, so the end result is corporate networks require more bandwidth. Here are several increasingly popular applications that are pushing organizations toward network upgrades. Public Cloud This design approach has become very popular. Revenue spent on these systems has been increasing at a rapid clip with no signs of a slowdown. In fact, worldwide spending on public cloud services and infrastructure is forecast to reach $210 billion in 2019, an increase of 23.8% over 2018, according to International Data Corporation (IDC). Here are a few reasons for public cloud’s popularity. These systems are simple to deploy. They are based on a modern architecture, so making a change requires a few clicks rather than several steps. These solutions include high levels of automation, so they are easy to manage. Because of these benefits, vendors need less staff resources to manage them and pass the savings along to customers. While beneficial, these applications generate [...]

15 03, 2019

Growing Your MSP Business in the 2020’s

2019-05-16T17:55:43+00:00March 15th, 2019|Tags: , , , , , |

In a highly competitive market and with growing customer demands MSPs must focus on core strengths. MSPs benefit by handing network system configuration and maintenance over to a specialist. Introduction: The Shoemaker’s Children MSPs convince their customers of the benefits of offloading maintenance tasks to third party specialists. Ironically, many ignore the potential benefits that they themselves can gain by making such a change. Terms, like digital disruption and gig economy, illustrate that nowadays, technology evolves at a brisk pace. Consequently, the burden of taking care of all of their customers’ technical needs strains many MSPs’ resources and decreases their margins. What can be done? MSPs must heed their own advice. They need to determine where they add value and focus their energies there. For many, network maintenance has become an onerous burden. Hiring a specialist to oversee customer network deployments and maintenance enables MSPs to expand their reach, improve their service, and reduce their costs. The Network Maintenance Challenge Monitoring customers’ IT systems is a complex undertaking, one that becomes more complicated every day. New solutions, such as the Internet of Things; artificial intelligence and machine learn; and Augmented Reality/Virtual reality, emerge. The traditional office is expanding. The Internet frees employees from desktop systems in central office cubicles. Today, they use a variety of devices, desktops, smartphones, and tablets to access information and work from home, branch locations, customers’ offices, and the local coffee shop. Configuring and managing all of these devices, applications, and connections has become time consuming. MSPs need to maximize [...]

29 01, 2019

How Smart Hands Help Your Business

2019-05-16T17:55:44+00:00January 29th, 2019|Tags: , , , , , , |

While many tasks can be handled remotely, there are times where you need on-site support. Maintaining enough technical resources with the rights skill sets at each location can be difficult or even impossible for many companies. That's where Smart Hands step in, helping your business thrive and grow without the stress of maintaining a large IT staff. Smart Hands are an integral part of any IT team, providing your helpdesk or IT department with boots on the ground that can function as an extension of your in-house team, filling critical gaps. Smart Hands allow your team to complete more complex tasks and to quickly handle issues on-site. Businesses that utilize Smart Hands can ensure less downtime, lower costs, and higher quality services! Don’t Let Your Business Suffer from Downtime In today’s modern world, businesses rely on technology and require a healthy and fully functioning network. When something goes wrong time is of the essence. That’s why our full-service field management department is always ready to answer your call. Our team works with you to quickly determine what your needs are, and then jumps into action to create a ticket and deploy a resource. Furthermore, our ticketing system can be fully customized for clients with a large number of requests. Our team creates custom client portals and trains your staff on how to use them so that you can quickly and easily put in a service request. Be Everywhere at Once Without Increasing Your Costs Now you don’t need to worry about hiring a large [...]

25 01, 2019

Strengthening Your Cybersecurity Plan

2019-08-29T21:27:20+00:00January 25th, 2019|Tags: , , , |

Is your business safe from cybersecurity threats? Do you have a plan to proactively improve and protect against new types of attacks? We want to help you improve your cybersecurity plan. By implementing even one or two of the suggestions below, you’ll be taking a step toward reducing the likelihood of data loss, downtime, reputation damage, and lost revenue. Laying the groundwork Before writing any cybersecurity plan, it’s important to have a risk assessment under your belt. Risk assessments highlight exactly where and how your workforce, technology, and physical environment are exposed and therefore where you need to allocate your risk-reducing budget dollars. An upfront risk assessment is also THE key input into your cybersecurity plan. After all, the whole point of a cybersecurity plan is to reduce the vulnerabilities uncovered by a risk assessment. Chances are you probably already have a cybersecurity plan for your organization. It may be a plan that was written to meet regulatory requirements. Alternatively, it may have been written because you value the continuous operation of your organization and want to protect the private data it stores and processes. Whatever your goals, it is important to make sure your cybersecurity plan includes several key points. Your cybersecurity plan should state: The organization’s general attitude toward risk – averse, neutral, or accepting The importance of cybersecurity from leadership to individual contributors Commitment to adhere to any applicable regulations such as HIPAA, PCI, 23 NYCRR 500, etc. Specific incident response procedures outlining what each internal and external stakeholder will do [...]

10 01, 2019

Cybersecurity Trends – BEC Phishing

2019-05-16T17:55:45+00:00January 10th, 2019|Tags: , , , , , |

Ransomware may be the number one cyber threat but there is another, newer cyber attack that is not being talked about enough. This threat can result in the loss of millions of dollars for companies who are affected by it and lead to the complete shutdown of their email systems – Business Email Compromise. We are happy to share some information from our partners at Pronto Recovery about BEC attacks and how you can protect your business. Business Email Compromise or BEC is an exploit in which the attacker gains access to a corporate email account and spoofs the owner’s identity to defraud the company or its employees, customers or partners of money. Unlike the typical phishing attacks that target everyone, BEC specifically targets high level business executives such as the CFO or corporate attorney to initiate a wire transfer. BEC scams have three main versions: The Bogus Invoice Scheme: this scheme involves a business that has an established relationship with a supplier. The attacker then requests a wire transfer for invoice payment to an fraudulent account via spoofed email, telephone, or fax. CEO Fraud: in this scheme, the attacker pretends to be a high-level executive or attorney who requests a wire transfer to be initiated with instructions to urgently send funds to their bank. Account Compromise: in this version, an employee’s email account is hacked and then used to make requests for invoice payments. And though not as common as the typical phishing email, an FBI announcement in 2017 confirmed that between October [...]

14 12, 2018

CompTIA State of the Channel Study Highlights Need for Partnerships

2019-05-16T19:00:28+00:00December 14th, 2018|Tags: , , , , , |

CompTIA’s yearly State of the Channel report covers trends in the technology ecosystem by surveying hundreds of U.S. IT businesses. We looked at their 2018 report as it pertains to channel partnership trends and found some key information that we’d like to share with you. Optimism for the Future CompTIA reports that businesses in the channel are very optimistic for the future. The report states, “Nearly across the board, respondents in 2018 ranked factors that bolster good feelings about the channel’s future significantly higher than they did two years ago. The broader use of technology among customers, for example, inspired optimism for the future in 37% of 2016’s respondents; in 2018 that figure jumped to 52%.” However, businesses face concerns when it comes to the availability of skilled IT workers, a gap that CompTIA says the channel hopes to “tackle with the help of third-party experts.” Creating Agility Within the Channel As the IT channel grows and gains momentum businesses must be agile to maintain growth. More and more clients are looking for a technology provider that has expertise in a broad array of skills and can provide comprehensive support. Despite the fact that it is nearly impossible for one provider to effectively deliver on all solutions and services, the client wants “one throat to choke” and will look for a provider who can fully manage their technology. Organizations miss out on valuable business when they are unable to meet specific needs for their clients and may even face losing the client completely to [...]

20 11, 2018

Investing in IT: How to Choose the Best Option

2019-06-06T22:29:58+00:00November 20th, 2018|Tags: , , , , , , , |

One thing we see a lot at ImagIT is that many people don’t think about the true cost of a job well done. When we submit a proposal for IT services, it’s always based on our real experience of the work and resources required for a quality solution that meets your needs. But for people who aren’t working in IT day in and day out, it’s hard to know the true cost of dependable, skilled IT services. When someone tells you about cheap IT services, it can be tempting to assume the best about the integrity and experience you’ll get for your dollar. Unfortunately, this often results in higher overall costs when all factors come to light. Is it Apples to Apples? It’s important to understand what is and isn’t included in the proposals you receive. Begin by making a comparison chart of primary aspects such as price, delivery time frame, and services so you can truly compare apples to apples. Look for proposals that spell out exactly what you will receive, rather than ones that make broad or vague statements. Companies that are not detailed about what is included in the contract, such as hours of training, change orders, on-going costs, etc., will not deliver what you think they promised. Don’t Assume All IT Companies Are Equal Price quotes can vary for a multitude of reasons, and so can a company’s experience. When it comes to IT services, and especially large-scale projects, you want the most qualified company for the job. A lesser-experienced [...]

9 11, 2018

New Productivity Tool!

2019-07-29T20:31:34+00:00November 9th, 2018|Tags: , , , |

Close out 2018 strong with a little help from our new productivity tool, the Buzzword Calculator! At this busy time of year, we know that time is more precious than ever. Partner programs are wrapping up, clients are squeezing in final projects, and you still have to make it to holiday parties and do your Christmas shopping. With that in mind, we have created a simple tool to help you succeed! Use it to improve your proposals, justify complicated decisions, and make it clear that you're the best choice for any engagement! Our handy Buzzword Calculator is designed to help you add industry leading phrases to your documents, spice up your plans, and generally have a bit of fun as the end of year deadlines loom large. Be sure to save it to use anytime you need some inspiration! ImagIT Solutions is a network engineering company that provides comprehensive IT services for channel partners, managed service providers and enterprise businesses with multiple locations. ImagIT was founded with the goal of providing comprehensive, IT services for multi-site organizations. Built on providing exceptional customer service with the most trusted technicians in the field, we continue to grow with our clients and expand internationally. Our team of 400 expert engineers and full PMO are ready to take on any type of networking engagement!  Whether its proactive support, an emergency call, long-term projects or ongoing break-fix services, ImagIT will deliver a solution that is customized to best fit your organization.

6 11, 2018

Get more done with Devops!

2019-06-06T22:46:13+00:00November 6th, 2018|Tags: , , |

You’ve heard the term, but what really is DevOps? Who is using it and why? And how can your organization implement DevOps and reap the benefits? What is DevOps? DevOps can be hard to define because it is a broad area of work. Essentially, DevOps combines software development (Dev) with information technology operations (Ops) through collaboration at all stages of the service lifecycle. What does this really mean for businesses though? We like this definition from Gartner: DevOps represents a change in IT culture, focusing on rapid IT service delivery through the adoption of agile, lean practices in the context of a system-oriented approach. DevOps emphasizes people (and culture), and seeks to improve collaboration between operations and development teams. DevOps implementations utilize technology — especially automation tools that can leverage an increasingly programmable and dynamic infrastructure from a life cycle perspective. DevOps can be considered a cousin to Agile – where agile development involves collaboration in the development of a software product and DevOps extends that collaboration to the entire team delivering a service. DevOps relies heavily on automation and measurement for success, therefore DevOps tools are an extremely important component of the methodology. Who Uses DevOps? There is a lot of excitement around DevOps methodology, especially because when businesses use custom DevOps tools they can see a dramatic increase in collaboration and productivity. Many companies, from small startups to large enterprises, have embraced DevOps and the opportunity to streamline tasks. According to Statista, nearly 75% of software developers worldwide have at least started [...]

28 09, 2018

Windows 7 End of Life Countdown

2019-07-05T17:22:05+00:00September 28th, 2018|Tags: , , , , , |

Windows 7 is nearing end of life yet is still in use by almost half of businesses. Many organizations have yet to develop a strategy to migrate to Windows 10 and some are not even aware of the impending deadline. Read on to learn more about preparing for Windows 7 end of life and scroll to see our infographic with key information about the countdown. windows 7 end of life Mainstream support of Windows 7, in which Microsoft provided security patches and new features, ended on January 13, 2015. Windows 7 moved into extended support at that time, ending complimentary support and active development of the product. During extended support bug fixes and patches are still deployed to ensure the safety of the operating system; however, the product is being phased out. Once the extended support ends on January 14, 2020 the outdated system will be unsupported and a risk for any machine that runs it. For companies using Windows 10 Enterprise or Education that do not complete their migration to Windows 10 by 2020, Microsoft has announced that it will offer Windows 7 Extended Security Updates (ESUs) through January 2023. The ESUs will be sold on a per-device basis (with the price increasing each year) and provide a short extension during which organization could continue to use Windows 7 as they complete migrations. We strongly recommend that businesses purchase ESUs if they need to continue using Windows 7 past January 14, 2020 in order to protect machines from threats. The end of life for [...]