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25 09, 2019

Channel Partners Evolution 2019 Recap

2019-10-09T18:52:52+00:00September 25th, 2019|Tags: , , |

Our team is back from Channel Partners Evolution 2019 and we’ve got some highlights to share with you! Channel Partners Evolution (CPEvolution) was held September 9 to September 12 at the Walter E. Washington Convention Center in Washington, DC. The channel tech conference was attended by 3000 of the industry’s leading solution providers, vendors, distributors, IT professionals and media, with over 150 exhibitors. Here’s our recap: Notes from the Conference Floor Though it didn’t always feel like it with the trade show floor being open for 11 hour days, the Imagit booth was busy. We met a lot of new people in the new channel and found several prospective new partnerships. We walked away with over 100 new contacts from scans at the booth, and business cards acquired throughout the show. One common theme was channel convergence. It’s affecting different companies in different ways, but the one thing that resonates across the board is a need to add more capabilities to take on new types of projects and add more value to customers.  Imagit is well positioned to help with this need thanks to our team of 400 network and systems engineers + smarthands who can almost any project need for partners across the US and Canada. The demand for more ‘as a service’ offerings also remains prevalent, and we are feeling very excited to launch our new LAN as a Service (LANaaS) offering after some great conversations with channel partners. If you didn’t get a chance to learn about that, we are offering [...]

19 08, 2019

ChannelCon 2019 Recap

2019-08-19T18:08:41+00:00August 19th, 2019|Tags: , , , |

Our team enjoyed ChannelCon in Las Vegas and we’ve got some highlights to share with you! The 2019 CompTIA ChannelCon took place in Las Vegas, NV at The Bellagio on Aug 5 – 7, 2019. Here’s our recap of the event: Notes from the Conference Floor The 3 day event was very well attended and we were pleased to network with many of our current partners as well as new leads. The Executive Council run breakout sessions were also well attended and participants were very active, coming up with many great ideas during the roundtables, flipchart sessions, and think-tank exercises. The legendary Shaquille O’Neal was the keynote speaker, and the audience was very engaged with his session. Shaq discussed his career, current business interests, and love for tech. Read more about the keynote on CompTIA’s website.  Many people overlook this “larger-than-life” character as just that…a character due to his jovial personality and relentless wit and comic relief during his broadcasts as a color-commentator in live sporting events. Yet, the former backboard breaker is quite the business mogul in the tech space and has spoken at other tech conferences in addition to ChannelCon! Overall we were extremely happy with this event and it was great to meet so many people who were really interested in speaking with us.  The CompTIA community continues to be one of the most engaged audiences we encounter, which is why we have boothed for the last 3 years. Our partnership with MSPs is a logical marriage where 2 entities that [...]

17 04, 2019

Tech Convention Recap – TAG 2019

2019-05-16T17:55:43+00:00April 17th, 2019|Tags: , , |

Our team enjoyed TAG in Orlando and we’ve got some highlights to share with you! The 19th annual TAG Convention was hosted by Technology Assurance Group (TAG) in Orlando, Florida at the Rosen Plaza on April 7-10, 2019. Here’s our recap of the event: Joining TAG TAG members came from all across the United States to meet in Orlando for the annual convention. TAG is organization of over 100 leading MSP’s and other technology companies. Members benefit from best business and management practices, advanced sales training programs and processes, in-depth financial analysis and industry benchmarking, professionally led peer group interaction, marketing and lead generation programs, and strategic partnerships with technology manufacturers. TAG members provide assistance to each other and refer clients to other members when they can not service them, allowing members to grow together through combined efforts. TAG gets hundreds of applications each year from all kinds of technology companies hoping to join the organization, and this year Imagit was one of the new companies introduced into the network. As part of the approval process, we provided references, quoted potential projects, and joined several calls with TAG executives. Imagit's Tyler O’Brien ran point for the process and within two months of application we had been approved and been asked to exhibit at the upcoming convention. Notes from the Conference Floor We have been extremely pleased with our reception by TAG and at the event! While at the conference we were able to meet many TAG members who have been a part of the network [...]

15 03, 2019

Growing Your MSP Business in the 2020’s

2019-05-16T17:55:43+00:00March 15th, 2019|Tags: , , , , , |

In a highly competitive market and with growing customer demands MSPs must focus on core strengths. MSPs benefit by handing network system configuration and maintenance over to a specialist. Introduction: The Shoemaker’s Children MSPs convince their customers of the benefits of offloading maintenance tasks to third party specialists. Ironically, many ignore the potential benefits that they themselves can gain by making such a change. Terms, like digital disruption and gig economy, illustrate that nowadays, technology evolves at a brisk pace. Consequently, the burden of taking care of all of their customers’ technical needs strains many MSPs’ resources and decreases their margins. What can be done? MSPs must heed their own advice. They need to determine where they add value and focus their energies there. For many, network maintenance has become an onerous burden. Hiring a specialist to oversee customer network deployments and maintenance enables MSPs to expand their reach, improve their service, and reduce their costs. The Network Maintenance Challenge Monitoring customers’ IT systems is a complex undertaking, one that becomes more complicated every day. New solutions, such as the Internet of Things; artificial intelligence and machine learn; and Augmented Reality/Virtual reality, emerge. The traditional office is expanding. The Internet frees employees from desktop systems in central office cubicles. Today, they use a variety of devices, desktops, smartphones, and tablets to access information and work from home, branch locations, customers’ offices, and the local coffee shop. Configuring and managing all of these devices, applications, and connections has become time consuming. MSPs need to maximize [...]

29 01, 2019

How Smart Hands Help Your Business

2019-05-16T17:55:44+00:00January 29th, 2019|Tags: , , , , , , |

While many tasks can be handled remotely, there are times where you need on-site support. Maintaining enough technical resources with the rights skill sets at each location can be difficult or even impossible for many companies. That's where Smart Hands step in, helping your business thrive and grow without the stress of maintaining a large IT staff. Smart Hands are an integral part of any IT team, providing your helpdesk or IT department with boots on the ground that can function as an extension of your in-house team, filling critical gaps. Smart Hands allow your team to complete more complex tasks and to quickly handle issues on-site. Businesses that utilize Smart Hands can ensure less downtime, lower costs, and higher quality services! Don’t Let Your Business Suffer from Downtime In today’s modern world, businesses rely on technology and require a healthy and fully functioning network. When something goes wrong time is of the essence. That’s why our full-service field management department is always ready to answer your call. Our team works with you to quickly determine what your needs are, and then jumps into action to create a ticket and deploy a resource. Furthermore, our ticketing system can be fully customized for clients with a large number of requests. Our team creates custom client portals and trains your staff on how to use them so that you can quickly and easily put in a service request. Be Everywhere at Once Without Increasing Your Costs Now you don’t need to worry about hiring a large [...]

14 12, 2018

CompTIA State of the Channel Study Highlights Need for Partnerships

2019-05-16T19:00:28+00:00December 14th, 2018|Tags: , , , , , |

CompTIA’s yearly State of the Channel report covers trends in the technology ecosystem by surveying hundreds of U.S. IT businesses. We looked at their 2018 report as it pertains to channel partnership trends and found some key information that we’d like to share with you. Optimism for the Future CompTIA reports that businesses in the channel are very optimistic for the future. The report states, “Nearly across the board, respondents in 2018 ranked factors that bolster good feelings about the channel’s future significantly higher than they did two years ago. The broader use of technology among customers, for example, inspired optimism for the future in 37% of 2016’s respondents; in 2018 that figure jumped to 52%.” However, businesses face concerns when it comes to the availability of skilled IT workers, a gap that CompTIA says the channel hopes to “tackle with the help of third-party experts.” Creating Agility Within the Channel As the IT channel grows and gains momentum businesses must be agile to maintain growth. More and more clients are looking for a technology provider that has expertise in a broad array of skills and can provide comprehensive support. Despite the fact that it is nearly impossible for one provider to effectively deliver on all solutions and services, the client wants “one throat to choke” and will look for a provider who can fully manage their technology. Organizations miss out on valuable business when they are unable to meet specific needs for their clients and may even face losing the client completely to [...]

12 03, 2018

ImagIT Solutions Named Strategic Alliance Partner by The ASCII Group

2019-07-24T18:55:07+00:00March 12th, 2018|Tags: , , , |

ImagIT joins with The ASCII Group in a new strategic Alliance Partnership. This partnership will allow ASCII members to utilize ImagIT's team of 400 engineers to expand their service offerings and reach. Chicago, IL -- The ASCII Group, a membership-based community of independent MSPs, VARs, and Solution Providers, has announced a new alliance partnership with ImagIT Solutions as a value-add for ASCII members. Through the alliance partnership, ASCII members are able to utilize ImagIT’s 400+ engineers in North America to increase service offerings and reach. ImagIT has unmatched experience helping Managed Service Providers expand their business and grow their client-base. As a white-labeled, “MSP for MSPs” we pride ourselves on providing top-notch IT support while offering innovative solutions for MSP’s clients across North America. Our business model enables companies take on any engagement with seamless integration for a white-glove customer experience. “The relationship with ImagIT provides the ASCII member network with the ability to further extend their IT service offerings across North America,” said Jerry Koutavas, President, The ASCII Group. “This partnership is a true win-win scenario,” said Joe Bedalow, Director of Marketing at ImagIT. “ASCII immediately provides additional value to their member community by introducing ImagIT as an Alliance Partner, granting all ASCII members access to quality network engineers at a discounted rate. And ASCII members, by partnering with ImagIT, can expand their geographic coverage and service offerings.” We are excited for ASCII members to experience ‘the ImagIT Difference’ and take their organizations to the next level with ImagIT as a trusted partner. [...]

1 03, 2018

Tech Conference Recap – ASCII Anaheim

2019-07-09T18:58:51+00:00March 1st, 2018|Tags: , , , |

Our team is back from ASCII's first show of the year in Anaheim and we’ve got some highlights to share with you! The ASCII IT Success Summits are a series of conferences held around the U.S. geared towards helping Managed Service Providers (MSPs) to grow their businesses, offer additional services, help their customers transition to the cloud, and increase monthly recurring revenue opportunities. All nine summits offer a similar agenda to ensure that attendees receive the same valued information no matter which event they attend. Here’s our recap: Notes from the Conference Floor ASCII kicked off on Wednesday with a networking breakfast with about 200 member and non-members in attendance. After breakfast attendees headed to the first presentation of the day, “Lessons From the Field: Hurricane Harvey – What MSPs May Overlook in their Business Continuity Planning". This compelling presentation from Lamar Curtis, President of IAG Business Technology, gave attendees a snapshot of the loss of revenue suffered by companies large and small that were not prepared for disaster. Having been on the ground for Hurricane Harvey, Curtis saw firsthand the devastation and the strain this put on businesses. He detailed out the processes that need to be implemented including notification of employees and "are you safe" communications, as well as how to create opportunities to offer resources to your community and your clients. After a day full of educational presentations for MSP’s, channel partners, and VAR’s the night concluded with a mixer for ASCII Members, non-Members, and event sponsors. Day two opened with [...]

7 11, 2017

Tech Conference Recap – ASCII Cup 2017

2019-07-16T21:35:03+00:00November 7th, 2017|Tags: , , |

Our team is back from ASCII Cup 2017 and we’ve got some highlights to share with you! The ASCII Cup 2017, ASCII's annual vendor awards party, was held October 26th at Westfield's Marriott Washington Dulles in Washington, D.C.. The ASCII Group is the oldest and largest group of independent information technology solution providers, integrators, managed service providers (MSPs), and value added resellers (VARs). The annual ASCII Cup was attended by an estimated 150 of the industry’s leading solution providers, vendors, distributors, IT professionals, and media. Here’s our recap: Notes from the Conference Floor ASCII hosts nine shows per year in a unique format focused on insight and market discussions provided by leading channel executives in the IT space. The ASCII Cup is the year end show where awards are presented to technology companies that have showcased channel goodwill and a commitment to helping ASCII members grow their IT businesses. This year's ASCII Cup Vendor of the Year is Datto, who also announced a merger with Autotask during the Cup. Congrats! Our favorite speaker of the day was the keynote, Frank Abagnale. This year he has spoken at each of the nine ASCII events and discussed various aspects of cyber crime. His expertise and knowledge began with his famous personal story, immortalized in his book Catch Me If You Can and the subsequent film and Broadway play of the same name. In years since then, he has become one of the foremost authorities in security. Abagnale has been advised and consulted with hundreds of businesses and [...]

28 08, 2017

Tech Conference Recap – ChannelCon17

2019-07-16T22:11:22+00:00August 28th, 2017|Tags: , , |

Our team is back from exhibiting at ChannelCon 2017 and we’ve got some highlights to share with you! ChannelCon was held July 31 to August 2 at the JW Marriott in Austin, Texas and put on by CompTIA, one of the IT industry's top trade associations. The channel tech conference was attended by 1200 of the industry’s leading solution providers, vendors, distributors, IT professionals and media, with over 150 exhibitors. Here’s our recap: Notes from the Conference Floor We really enjoyed the executive interview with Alyssa Fitzpatrick (GM of worldwide channel sales at Microsoft), Todd Thibodeaux (CEO of CompTIA), and Joe Panettieri (Editor at ChannelE2E). Among other hot topics, Microsoft’s “partner first” strategy was discussed. Fitzpatrick said that Microsoft is now, “putting the partners’ success first in front of what we are doing from a measurement, metrics and management perspective.” In working towards this, Microsoft has taken steps to simplify how partners interact with Microsoft and enhance the partner experience. This really resonated with our Channel team as they work to grow ImagIT’s partner community. Watch the complete interview HERE. ChannelCon’s 1200 attendees came from various tech backgrounds, with 85-90% of attendees comprised of mid-sized to large MSPs.  The attendees at ChannelCon 2017 were a captive audience and very knowledge driven. Although the booth exhibition hours were shorter than we would have liked (only two hours per day), this created a sense of urgency and those hours were well attended. Networking Opportunities ImagIT attended two conference-sponsored networking events and co-hosted a private event. On [...]

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