1 05, 2019

Say hello to the new Imagit!

2019-10-24T21:53:44+00:00May 1st, 2019|Tags: , , , |

Big news! We are celebrating twenty years in business with a brand-new logo and brand identity! Over the next few months you’ll see the new logo and colors roll out on our website, social media, collateral, and anywhere we are in public. If you have used the Imagit logo in any of your marketing materials, please contact us and assist us in updating them. This rebrand comes after careful consideration of our name, presence, industry, and vision for the future. Years ago, we launched the Imagit name under this logo and slogan. Our goal was to provide businesses with comprehensive IT services, delivering cutting-edge solutions for complex problems. Imagit was built on providing exceptional customer service with the most trusted technicians in the field. Originally serving only smaller businesses, today we fully support organizations who have thousands of locations globally. Today we are still in the field every day delivering innovative solutions and completing large multi-site projects for clients and partners everywhere. As we look to the future, we want to embrace our greatest strengths as a company. Our vision and mission reflect our strengths and the goals that we strive for. Imagit is recognized in the tech industry as the go to network engineering partner, guaranteeing impressive and integrity-based results. We are proven, brave, curious, passionate, determined and lots of fun… people like us! In a world where many technology companies are rather faceless, completing work remotely and outsourcing customer service, Imagit takes a different approach. Our focus on relationships brought us to [...]

15 03, 2019

Growing Your MSP Business in the 2020’s

2019-05-16T17:55:43+00:00March 15th, 2019|Tags: , , , , , |

In a highly competitive market and with growing customer demands MSPs must focus on core strengths. MSPs benefit by handing network system configuration and maintenance over to a specialist. Introduction: The Shoemaker’s Children MSPs convince their customers of the benefits of offloading maintenance tasks to third party specialists. Ironically, many ignore the potential benefits that they themselves can gain by making such a change. Terms, like digital disruption and gig economy, illustrate that nowadays, technology evolves at a brisk pace. Consequently, the burden of taking care of all of their customers’ technical needs strains many MSPs’ resources and decreases their margins. What can be done? MSPs must heed their own advice. They need to determine where they add value and focus their energies there. For many, network maintenance has become an onerous burden. Hiring a specialist to oversee customer network deployments and maintenance enables MSPs to expand their reach, improve their service, and reduce their costs. The Network Maintenance Challenge Monitoring customers’ IT systems is a complex undertaking, one that becomes more complicated every day. New solutions, such as the Internet of Things; artificial intelligence and machine learn; and Augmented Reality/Virtual reality, emerge. The traditional office is expanding. The Internet frees employees from desktop systems in central office cubicles. Today, they use a variety of devices, desktops, smartphones, and tablets to access information and work from home, branch locations, customers’ offices, and the local coffee shop. Configuring and managing all of these devices, applications, and connections has become time consuming. MSPs need to maximize [...]

28 02, 2019

MicroAge Awarded 2018 Channel Partner of the Year by Imagit

2019-05-16T17:55:44+00:00February 28th, 2019|Tags: , , , |

Imagit Solutions recognizes MicroAge for it's achievements and accomplishments with the 2018 Channel Partner of the Year award. Chicago, IL -- MicroAge has been named 2018 Channel Partner of the Year by Imagit Solutions. This award recognizes and celebrates a partner who has excelled in growing mutual business opportunities and has shown dedication to developing their partnership with Imagit. “Our partnership with MicroAge has grown rapidly thanks to dedicated teamwork on both sides. We’re pleased to recognize the MicroAge team with this award, and we look forward to continuing to grow our business relationship. MicroAge is a standout among a group of high performers.” said Brian Gardner, CEO of Imagit Solutions. “As technology advances, companies need the products and services that enable them to embrace innovation. With MicroAge, we can collaboratively deliver expert technology solutions to clients that allow them to thrive in today’s business world.” Imagit partners with value-added resellers, managed service providers, and technology solution providers that are focused on delivering powerful business outcomes. Together with our global network of channel partners, we can jointly offer more value to our clients and an improved customer experience. We are dedicated to enabling mutual growth by delivering the expertise and resources that our partners have come to trust and expect from us. “Imagit has been an outstanding partner for MicroAge and their responsiveness, professionalism and excellent work has been our reason for our continued growth.” said Larry Fulop, Vice President of Technology Solutions at MicroAge. “We look forward to continuing to grow this partnership [...]

12 02, 2019

Imagit Solutions Receives 2018 Best of Chicago Award

2019-05-16T17:55:44+00:00February 12th, 2019|Tags: , , , |

Imagit Solutions is recognized for it's achievements and accomplishments with the 2018 Best of Chicago Award. Chicago, IL -- Imagit Solutions has been selected for the 2018 Best of Chicago Award in the IT Services and Support category by the Chicago Award Program. Each year, the Chicago Award Program identifies companies that we believe have achieved exceptional marketing success in their local community and business category. These are local companies that enhance the positive image of small business through service to their customers and our community. These exceptional companies help make the Chicago area a great place to live, work and play. Various sources of information were gathered and analyzed to choose the winners in each category. The 2018 Chicago Award Program focuses on quality, not quantity. Winners are determined based on the information gathered both internally by the Chicago Award Program and data provided by third parties. About Chicago Award Program The Chicago Award Program is an annual awards program honoring the achievements and accomplishments of local businesses throughout the Chicago area. Recognition is given to those companies that have shown the ability to use their best practices and implemented programs to generate competitive advantages and long-term value. The Chicago Award Program was established to recognize the best of local businesses in our community. Our organization works exclusively with local business owners, trade groups, professional associations and other business advertising and marketing groups. Our mission is to recognize the small business community's contributions to the U.S. economy. Imagit Solutions is a network engineering [...]

29 01, 2019

How Smart Hands Help Your Business

2019-05-16T17:55:44+00:00January 29th, 2019|Tags: , , , , , , |

While many tasks can be handled remotely, there are times where you need on-site support. Maintaining enough technical resources with the rights skill sets at each location can be difficult or even impossible for many companies. That's where Smart Hands step in, helping your business thrive and grow without the stress of maintaining a large IT staff. Smart Hands are an integral part of any IT team, providing your helpdesk or IT department with boots on the ground that can function as an extension of your in-house team, filling critical gaps. Smart Hands allow your team to complete more complex tasks and to quickly handle issues on-site. Businesses that utilize Smart Hands can ensure less downtime, lower costs, and higher quality services! Don’t Let Your Business Suffer from Downtime In today’s modern world, businesses rely on technology and require a healthy and fully functioning network. When something goes wrong time is of the essence. That’s why our full-service field management department is always ready to answer your call. Our team works with you to quickly determine what your needs are, and then jumps into action to create a ticket and deploy a resource. Furthermore, our ticketing system can be fully customized for clients with a large number of requests. Our team creates custom client portals and trains your staff on how to use them so that you can quickly and easily put in a service request. Be Everywhere at Once Without Increasing Your Costs Now you don’t need to worry about hiring a large [...]

25 01, 2019

Strengthening Your Cybersecurity Plan

2019-08-29T21:27:20+00:00January 25th, 2019|Tags: , , , |

Is your business safe from cybersecurity threats? Do you have a plan to proactively improve and protect against new types of attacks? We want to help you improve your cybersecurity plan. By implementing even one or two of the suggestions below, you’ll be taking a step toward reducing the likelihood of data loss, downtime, reputation damage, and lost revenue. Laying the groundwork Before writing any cybersecurity plan, it’s important to have a risk assessment under your belt. Risk assessments highlight exactly where and how your workforce, technology, and physical environment are exposed and therefore where you need to allocate your risk-reducing budget dollars. An upfront risk assessment is also THE key input into your cybersecurity plan. After all, the whole point of a cybersecurity plan is to reduce the vulnerabilities uncovered by a risk assessment. Chances are you probably already have a cybersecurity plan for your organization. It may be a plan that was written to meet regulatory requirements. Alternatively, it may have been written because you value the continuous operation of your organization and want to protect the private data it stores and processes. Whatever your goals, it is important to make sure your cybersecurity plan includes several key points. Your cybersecurity plan should state: The organization’s general attitude toward risk – averse, neutral, or accepting The importance of cybersecurity from leadership to individual contributors Commitment to adhere to any applicable regulations such as HIPAA, PCI, 23 NYCRR 500, etc. Specific incident response procedures outlining what each internal and external stakeholder will do [...]

10 01, 2019

Cybersecurity Trends – BEC Phishing

2019-05-16T17:55:45+00:00January 10th, 2019|Tags: , , , , , |

Ransomware may be the number one cyber threat but there is another, newer cyber attack that is not being talked about enough. This threat can result in the loss of millions of dollars for companies who are affected by it and lead to the complete shutdown of their email systems – Business Email Compromise. We are happy to share some information from our partners at Pronto Recovery about BEC attacks and how you can protect your business. Business Email Compromise or BEC is an exploit in which the attacker gains access to a corporate email account and spoofs the owner’s identity to defraud the company or its employees, customers or partners of money. Unlike the typical phishing attacks that target everyone, BEC specifically targets high level business executives such as the CFO or corporate attorney to initiate a wire transfer. BEC scams have three main versions: The Bogus Invoice Scheme: this scheme involves a business that has an established relationship with a supplier. The attacker then requests a wire transfer for invoice payment to an fraudulent account via spoofed email, telephone, or fax. CEO Fraud: in this scheme, the attacker pretends to be a high-level executive or attorney who requests a wire transfer to be initiated with instructions to urgently send funds to their bank. Account Compromise: in this version, an employee’s email account is hacked and then used to make requests for invoice payments. And though not as common as the typical phishing email, an FBI announcement in 2017 confirmed that between October [...]

18 12, 2018

The votes are in: Imagit Wins Two Awards at ChannelPro SMB Forum 2018!

2019-05-16T19:00:59+00:00December 18th, 2018|Tags: , , , , |

Imagit wins the Best Solution Presentation and the Best Silver Selfie Video at ChannelPro SMB Forum 2018. Chicago, IL -- Imagit Solutions, a network engineering firm based in Chicago providing multi-national IT services, has been chosen by ChannelPro as winner of the Best Solution Presentation and the Best Silver Selfie Video! Imagit was voted winner in these categories at the ChannelPro SMB Forum, a full-day live event for channel resellers, integrators, consultants, and managed service providers. ChannelPro Network is a premier source of business and technology insights for IT channel partners who serve small and midsize businesses (SMBs) and its forum, held in November in Long Beach, CA, offered interactive, in-depth conversations with some of the industry’s top channel pros. Attendees viewed presentations and products at the event, and voted for best-in-class solutions and services. Imagit's unique business model and manner of presentation led attendees to vote it the winner in two categories. "Imagit is proud to serve the channel community by providing on-site support for MSPs, VARs, and IT professionals and we are happy to have this opportunity to showcase our services directly to industry decision makers," said Brian Gardner, CEO. "Imagit is honored to have won two awards thanks to votes from the channel community and People Like Us. We were built on partner relationships and we continue to deliver a high value to our partners as the IT community becomes a global ecosystem." Learn how you can expand your business with Imagit's engineers, how our support model benefits MSPs and Channel Partners, [...]

14 12, 2018

CompTIA State of the Channel Study Highlights Need for Partnerships

2019-05-16T19:00:28+00:00December 14th, 2018|Tags: , , , , , |

CompTIA’s yearly State of the Channel report covers trends in the technology ecosystem by surveying hundreds of U.S. IT businesses. We looked at their 2018 report as it pertains to channel partnership trends and found some key information that we’d like to share with you. Optimism for the Future CompTIA reports that businesses in the channel are very optimistic for the future. The report states, “Nearly across the board, respondents in 2018 ranked factors that bolster good feelings about the channel’s future significantly higher than they did two years ago. The broader use of technology among customers, for example, inspired optimism for the future in 37% of 2016’s respondents; in 2018 that figure jumped to 52%.” However, businesses face concerns when it comes to the availability of skilled IT workers, a gap that CompTIA says the channel hopes to “tackle with the help of third-party experts.” Creating Agility Within the Channel As the IT channel grows and gains momentum businesses must be agile to maintain growth. More and more clients are looking for a technology provider that has expertise in a broad array of skills and can provide comprehensive support. Despite the fact that it is nearly impossible for one provider to effectively deliver on all solutions and services, the client wants “one throat to choke” and will look for a provider who can fully manage their technology. Organizations miss out on valuable business when they are unable to meet specific needs for their clients and may even face losing the client completely to [...]

20 11, 2018

Expand Your Business with Imagit’s Engineers!

2019-08-14T16:25:39+00:00November 20th, 2018|Tags: , , |

Have you turned down work because you don’t have the coverage or capabilities to complete your client’s request? Stop saying “no” and start selling outside your zip code with help from your partners at ImagIT! How We Help MSPs ImagIT is a nationwide network IT services company specializing in providing on-site support for MSPs, VARs, and IT professionals. As an experienced “MSP for MSPs”, ImagIT is here to help you take your organization to the next level. Our team of 400 expert engineers are ready to take on any need you may have and help you grow your business while delighting your clients. Key Differentiators ImagIT Project Management Office: Our complete Project PMO and expert training process allow us to complete large multi-site projects efficiently to ensure success and a seamless experience. ImagIT Flexible Pricing Model: We will work with you to provide the best client experience, including going above and beyond to customize every service package. ImagIT Engineers: Our nationwide network of 400 vetted engineers consistently deliver top-quality results for your clients. Expand your capabilities! With ImagIT as your partner you can add value to your clients by providing the consultative and comprehensive IT support services they need. Our vendor agnostic, channel focused company works with your team to provide a wide range of white labeled IT services. Our experienced team of smart hands has the capabilities to complete nearly any engagement. ImagIT's adherence to partner standards and best practices yields a high rate of success, client satisfaction, and repeat business. Expand your [...]