10 08, 2018

Introducing onIT

2019-07-05T17:59:17+00:00August 10th, 2018|Tags: , , , |

Onboarding New ImagIT Teams (onIT) is our internal process for finding, vetting, and ultimately recruiting skilled engineers and technicians to come aboard with us. In the ever changing, constantly dynamic world of information technology we pride ourselves in providing excellence in service and maintaining successful relationships with our clients as well as engineers. The onIT program helps us ensure that we maintain the ImagIT standard. This vetting and training program has been helping us select qualified engineers for years and we are happy to share a more transparent look at our process. What does onit mean for our partners? When you work with ImagIT, you know what you're getting. While some companies will add engineers to their roster after a quick quiz, ImagIT dives deeper. Our program is customized for each individual and has several key components for both internal checks and onboarding.We start with what we would consider to be the basics: things like coverage area, resume, references, and credit/background checks. Once an engineer clears stage one they enter our onboarding process. This includes steps such as: a toolkit check to make sure they have what's needed to do each job, a standards checklist to discuss the look and feel of an ImagIT engineer on site, and vetting for ImagIT standard IT competencies and knowledge. With these checks and more we do our due diligence so that when your ImagIT engineer comes on site you know they have the skills and training to complete the task at hand. What does onit mean for [...]

6 08, 2018

Determining the Best Internet Option for Your Business

2019-07-05T18:08:52+00:00August 6th, 2018|Tags: , , , |

Understanding your organization’s internet needs and selecting the right service provider is a key component for success in today’s connected world. Reliable business internet is crucial to many business functions. Establishing the needed bandwidth speed to fulfill your office’s needs as well as how many access points your office requires is key to ensuring your office runs smoothly. Your IT service provider can consult with you to determine the required Internet bandwidth based on known factors such as number of employees, square footage, teleconferencing and voice setup, and additional features of your specific location. Determining the right Internet Service Provider (ISP) for your company is vital to ensure reliable and stable internet and voice connections. Conducting research and consulting with your IT service provider and various ISP companies can help you make the right choice. Your organization may also choose to go with two different ISP companies for Internet redundancy and high availability, ensuring that your employees always have maximum speeds and zero downtime. The primary factors to consider when asking for recommendations are reliability, stability, and cost. When assessing your needs, it is important to keep in mind both standard internet usage and voice (phone) internet usage. Internet is essential to keep your organization connected, but hard-wired connections and Wi-Fi both come with pros and cons. Wi-Fi is often used in business due to its flexibility. Changes in the network can be managed without cords and cables and employees are able to easily connect to the network from any company device. However, Wi-Fi [...]