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10 08, 2018

Introducing onIT

2019-07-05T17:59:17+00:00August 10th, 2018|Tags: , , , |

Onboarding New ImagIT Teams (onIT) is our internal process for finding, vetting, and ultimately recruiting skilled engineers and technicians to come aboard with us. In the ever changing, constantly dynamic world of information technology we pride ourselves in providing excellence in service and maintaining successful relationships with our clients as well as engineers. The onIT program helps us ensure that we maintain the ImagIT standard. This vetting and training program has been helping us select qualified engineers for years and we are happy to share a more transparent look at our process. What does onit mean for our partners? When you work with ImagIT, you know what you're getting. While some companies will add engineers to their roster after a quick quiz, ImagIT dives deeper. Our program is customized for each individual and has several key components for both internal checks and onboarding.We start with what we would consider to be the basics: things like coverage area, resume, references, and credit/background checks. Once an engineer clears stage one they enter our onboarding process. This includes steps such as: a toolkit check to make sure they have what's needed to do each job, a standards checklist to discuss the look and feel of an ImagIT engineer on site, and vetting for ImagIT standard IT competencies and knowledge. With these checks and more we do our due diligence so that when your ImagIT engineer comes on site you know they have the skills and training to complete the task at hand. What does onit mean for [...]

6 08, 2018

Determining the Best Internet Option for Your Business

2019-07-05T18:08:52+00:00August 6th, 2018|Tags: , , , |

Understanding your organization’s internet needs and selecting the right service provider is a key component for success in today’s connected world. Reliable business internet is crucial to many business functions. Establishing the needed bandwidth speed to fulfill your office’s needs as well as how many access points your office requires is key to ensuring your office runs smoothly. Your IT service provider can consult with you to determine the required Internet bandwidth based on known factors such as number of employees, square footage, teleconferencing and voice setup, and additional features of your specific location. Determining the right Internet Service Provider (ISP) for your company is vital to ensure reliable and stable internet and voice connections. Conducting research and consulting with your IT service provider and various ISP companies can help you make the right choice. Your organization may also choose to go with two different ISP companies for Internet redundancy and high availability, ensuring that your employees always have maximum speeds and zero downtime. The primary factors to consider when asking for recommendations are reliability, stability, and cost. When assessing your needs, it is important to keep in mind both standard internet usage and voice (phone) internet usage. Internet is essential to keep your organization connected, but hard-wired connections and Wi-Fi both come with pros and cons. Wi-Fi is often used in business due to its flexibility. Changes in the network can be managed without cords and cables and employees are able to easily connect to the network from any company device. However, Wi-Fi [...]

18 06, 2018

Improve Business Productivity with Structured Cabling

2019-07-23T21:09:29+00:00June 18th, 2018|Tags: , , |

Businesses today are enjoying greater data capacity and processing power than ever before thanks to rapid advances in technology. This is revolutionizing the way that we do business and companies of all sizes are benefiting from the efficiency and productivity gains that are necessary for success in an increasingly competitive environment. Your IT network is the foundation of your organization, keeping communications running and keeping your business connected to partners and clients. Without a strong network, your employees experience a lag in productivity and increase in downtime every day. In fact, although cabling usually only accounts for a small portion of network deployment costs, studies indicate that up to 70% of network problems are caused by poor cabling practices or components. In investment in cabling offers many advantages, and eliminates many problems that can plague infrastructure, making it a valuable investment with high ROI potential. We’ve created a guide about The Importance of Understanding and Utilizing Proper Cabling to help walk you through everything you need to know about your cabling including: The Hindrances of Inadequate Cabling Why Businesses Should Use Structured Cabling The Benefits of Structured Cabling Choosing the Right Network Cabling Take a detailed look at your cabling and make sure your organization is set up for success — click the button below to download your free guide. Download Our Cabling Benefits Guide Now! Many businesses can benefit from a cabling upgrade. Although the choices available to a business that is looking to upgrade can be overwhelming, these can [...]

17 05, 2018

Six Important Benefits of Project Management

2019-07-16T22:29:07+00:00May 17th, 2018|Tags: , , , |

If you want to ensure your project’s success, it is important to use dedicated project managers to oversee your project from conception to completion. Project management helps balance a project's timeline, budget, and scope as teams work to meet their objectives. Project managers oversee the individual tasks that move a project toward completion, so the ultimate success or failure depends in large part on the skill and competency of the project manager. Effective project management techniques can help your organization carry out large-scale projects on time, on budget, and with minimal disruption to the rest of the business. Here are some of the key benefits of project management: leadership and direction Project management provides the vision, control, purpose, and coaching that enables a team to do their best work. In addition, project managers seamlessly integrate resources across several departments, vendors, and other involved parties. With a project manager in place there is no confusion about who to turn to for direction. Project managers enforce process and keep everyone on the team in line because they are accountable for whether the project fails or succeeds. Organizations that use project management to monitor processes and schedules can more effectively complete their projects on time and on budget. Quality Control Projects are usually under enormous pressure to be completed according to a set plan. Without a dedicated project manager who has the support and ‘buy-in’ of executive management, tasks are underestimated, schedules tightened, and processes rushed. The result is a project that exceeds the timeline or budget, [...]

26 04, 2018

Does Your Company’s Security Policy Address These Seven Points?

2019-10-24T22:03:44+00:00April 26th, 2018|Tags: , , , |

Data breaches and ransomware attacks have become more prevalent than ever, with almost 7 billion records breached in the past two years. Many cyber-security issues still involve basic, fundamental security missteps, which directly or indirectly lead to these incidents. These attacks can be reduced by establishing clear security guidelines and providing training for your employees. Implementing these key components in your security and disaster recovery plans will help your organization’s network combat attacks. Here are some points to address as part of your company security policy: Emphasize the Importance of Security It’s important to instill that security is everyone's responsibility. Employees should be told why cyber security is important and the potential risks should be explained in detail. If data is lost or stolen it most likely will negatively affect the individuals involved, as well as severely jeopardize the company. If the company systems are infected with malware, this could hamper the efficiency of the organization. Ask employees to take an active role in security by reporting suspicious activity to their IT administrator. If employees become aware of an error, even after it has happened, reporting it to IT means something can still be done to minimize the damage. Cyber security is a matter that concerns everyone in the organization, and each employee needs to take an active role in contributing to the company’s security. Secure Computers and Devices When employees leave their desks, they should lock their screens or log out to prevent any unauthorized access. Laptops and cellphones should also be physically locked [...]

16 04, 2018

History of ImagIT: From One-Man Shop to Multi-National Corporation

2019-07-09T19:58:21+00:00April 16th, 2018|Tags: , , , |

ImagIT has grown so much since our early days. Read our story and find out how we got our name, how we expanded so fast and what the future holds. At ImagIT Solutions, we're dedicated to delivering expert technology solutions and reliable services. This was true when the company was founded and we are just as committed to this goal today. From a one-man shop, to our expansion internationally, our values remain: trust, integrity, intelligence, and reliability. An early entrepreneur The ImagIT story began in the late nineties when founder Brian Gardner taught himself how to build computers. Brian reverse engineered the family computer a few times to understand it and soon had built his own machine. At the time, Brian was working as a caddy at a golf course in Oakbrook, IL. When the golfers found out that he was building computers that were not only customized but also of great quality, they began asking him to do builds for them. Soon he was making a decent profit, building computers that rivaled the available manufacturers of the time and selling them to businesses in the area. From there, he was asked to build several business computers for a doctor’s office. The office also asked him to set up a print server (there were no network printers at that time), so Brian taught himself how to do so and set that up as well. "Everything in life is a math equation, people are the common denominators." ― Brian Gardner, CEO Brian soon realized that [...]

23 03, 2018

9 Benefits of Virtualization

2019-07-09T19:28:29+00:00March 23rd, 2018|Tags: , , , , |

Virtualization helps businesses improve operations and decrease spending. Learn about the benefits of a virtual environment and decide if this technology is right for your business. What is virtualization? Virtualization is the process of creating a simulated virtual version of something such as a server, storage device, network, or operating system. This is done by partitioning a single physical machine into several virtual machines which can then interact independently and run different operating systems and applications. Virtualization makes the relationship between computer hardware and software far more flexible and presents capabilities that would never be possible within a physical infrastructure. Virtualization is more than just a buzzword; this technology is the most effective way to reduce IT expenses while increasing efficiency and agility. Businesses of all sizes are reaping the benefits of virtualization and we are seeing more and more companies requesting assistance in creating a virtual environment. Check out these nine ways your business can benefit from a virtual infrastructure: reduced spending Companies spend a significant portion of their IT budget on hardware every year, with the majority spend allocated to multiple servers. Virtualization reduces the number of servers needed as well as extending the lifespan of existing hardware. Many servers are grossly underutilized, using only an estimated 5-15% of their actual capacity. This is because many applications require their own server, which without virtualization means many more physical machines. A single physical server can run approximately 16 virtual servers, allowing companies to considerably reduce hardware and software costs. In addition to reducing [...]

15 12, 2017

Business Continuity and Disaster Recovery

2019-07-16T21:11:14+00:00December 15th, 2017|Tags: , , , |

As cyber threats increase and with so many natural disasters happening every month, it has never been more important for companies to be prepared for the unexpected. We are happy to share some information from our partners at Pronto Recovery about being prepared for disaster, because the only thing harder than planning for an emergency is explaining why you didn't. Is your business at risk? Natural disasters such as Hurricane Harvey, Irma, Maria, and the Mexico City earthquake (just to name a few) have caused billions of dollars in damages just in the past year. Meanwhile, cyber-attacks such as the WannaCry ransomware attack have affected computers, IT systems, and networks worldwide. Disasters happen every day and the extent of the damage they leave behind may vary, but with thorough and tested plans you can reduce the impact they have on your organization. A disaster doesn’t have to be a large-scale event like a natural disaster or cyberattack to compromise your premises, they can be any small-scale, man-made or accidental, internal or external events that affect your employee’s ability to continue operations. Companies should prepare for all possible disaster scenarios, which is where business continuity and disaster recovery come into play. While there are many similarities between business continuity and disaster recovery - and on many occasions the same team will be involved in both within an organization - BC and DR are two separate plans with similar yet different goals and objectives. Disaster recovery vs. business continuity Disaster Recovery is more reactive and focuses [...]

12 10, 2017

Opening a new office? You need this network infrastructure guide.

2019-07-23T18:10:15+00:00October 12th, 2017|Tags: , |

There are a variety of challenging decisions you have to make whenever you open a new office. Where should your new office be located? Who should staff it? And perhaps most importantly, will you have a network infrastructure in place that allows your new location to flourish? A properly functioning network infrastructure connects various devices throughout your office, allowing your hardware components and software applications to interact seamlessly with each other. To put it simply, your new office won’t be able to provide your customers with the services or care they need if your IT infrastructure is lacking. Imagine a client being unable to reach you due to a flawed voice network, or losing valuable data because you don’t have the right disaster recovery backup solutions in place. These are scenarios you should do everything in your power to avoid. So where should you begin? To help you make informed decisions as you’re building out your new office, we’ve created a Network Infrastructure 101 Guide that walks through the steps you need to take to ensure your IT infrastructure fulfills your organization's needs. This guide touches on essentials to any infrastructure plan, including: Laying the foundation for your network by making sure your voice and data cabling needs are met both now and in the future Creating a cohesive environment with network engineering and systems engineering Finding the best storage and backup solutions for your information Making decisions on voice, internet, access control and more Take a detailed look at your network infrastructure planning and [...]

26 07, 2017

The Fine Print: How Inexperienced IT Technicians Can Cost You

2019-07-16T22:15:43+00:00July 26th, 2017|Tags: , , |

Lower costs don’t always equate to a good deal. When it comes to your IT needs, there are plenty of businesses out there who offer lower upfront prices to complete a variety of projects. “Spend less for the same great service,” is a phrase you’ve probably seen tossed around before. The question is, where are these savings coming from? Most often, these savings come in the form of less-knowledgeable IT technicians, who are less expensive to hire than their more skilled counterparts. This means the people working on your IT infrastructure may be learning by trial-and-error while on the job. As you might imagine, working with inexperienced IT technicians can often lead to bigger costs down the road – some of which could potentially dwarf the budgetary restraints which kept you from working with a more experienced person. Let’s take a look at where some of these unplanned costs can come from and how you can avoid falling victim to them. Obvious Errors The simplest way under-trained IT technicians can cost you is by making on-the-job errors. Now, if you are working with an official-looking IT provider, you’ll likely assume this isn’t something you have to worry about. Unfortunately, this simply isn’t the case. Technician vetting across the industry can vary wildly. Some companies, for example, will allow basically anyone to register as a technician through their online portals. There may be some vetting down the road, but obviously this the process your business deserves. If you do happen to get stuck with an unknowledgeable technician, you [...]