imagitsolutions Imagit Solutions

Job Description – Systems Engineer

The Systems Engineer reports to the Engineering Manager and is responsible for computer hardware, software and networking implementations for our clients in the technology business landscape.  This role will also encompass daily work to develop, test, install, configure and troubleshoot computer hardware, software and networking systems.  As part of this process, the engineer will create proper documentation, diagrams and other detailed instructions for our clients.

Some of the core responsibilities of the Systems Engineer in the Imagit Solutions organization are:

·         Architect, supervise and participate in the implementation of technologies and platforms supporting a complex corporate data and voice infrastructure

·         Document the design, operation and troubleshooting of technology platforms and procedures

·         Provide support for network connectivity or related network issues for the client

·         Plan and monitors the installation of network systems

·         Analyze network activity and network problems to discover and prevent systematic errors

·         Recommend network design changes/enhancements for improved systems availability and performance

·         Configure, test, and maintain LAN equipment and services, including switches, routers, firewalls and VPN

·         Provide Infrastructure services in all areas needed: storage networking, Operating System, network security, directory services, server virtualization, using system backup and restore, system and network monitoring, application installation and configuration

·         Manage IT Engineering projects to ensure delivery of core metrics in terms of quality, delivery, cost and service

·         Collaborate with manager to determine the forecasted work hours, travel and hardware required for a customer proposal

·         Maintain routines to ensure delivery of core engineering metrics in terms of project execution

Required Skills

·         CCNA or CCNP certification

·         Knowledge of engineering and industry concepts and trends that will increase efficiency and resolve customer service problems

·         Familiarity with Office 365 suite

·         Microsoft Active Directory and Exchange

·         Experience with productivity, process and quality improvement

·         Excellent analytical skills with technical engineering acumen in design and operations of enterprise level solutions

·         Proven ability to navigate a complex and fast paced organization with diverse teams working from many global locations

·         Effective organization, planning, problem solving and analytical skills

·         Service oriented collaborative approach to customer and peer relationships

·         Some travel required (25% – 30% on average)

·         Reliable means of transportation


Required Experience

·         Bachelor degree in Engineering, or a related field

·         4+ years of work experience


Job Location

Chicago, Illinois, United States


Position Type


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